You have 24 hours from the delivery time to notify us if your goods are defective, damaged, or flawed. Depending on the category and condition of your purchase, you may be able to get a refund or a replacement.
Please be aware that things purchased by customers who later change their minds cannot be returned.
The applicable terms & conditions will always be displayed on the product page (Return Policy tab).
VALID REASONS TO RETURN AN ITEM
If the delivered product is damaged or defective in some way (physically broken or destroyed).
If you receive a product that is inaccurate or incomplete (for example, the presentation or specifications differ from those on the website or missing parts).
If there is a mismatch between the size of a product and the one ordered.
REASONS THAT WON’T BE CONSIDERED VALID
You no longer have a use for the product.
After you’ve placed the order, you’ve changed your mind.
TERMS & CONDITIONS TO RETURN A PRODUCT
The item must be completely new, unopened, and unwashed in order to qualify for a refund.
Accessories, freebies, original tags, warranty cards, user manuals must remain with the product.
The item must be returned in its original manufacturer’s packaging/box, and it cannot be modified in any way.
ISSUANCE OF REFUNDS
If your goods qualify for a reimbursement, you have the option of sending it back through an exchange courier for a different one. As soon as we receive your product and put it through quality inspection, you can anticipate your refund to be processed within 7 business days after we collect it.
In some cases, the refund process may take longer than expected because of unforeseen complications or delays in shipment.